There’s nothing more frustrating than finding an old voucher or gift receipt, celebrating a little bit and then realising it’s expired.
You can either try your charm at the shop and see if they’ll let you use it anyway, or you have the depressing task of throwing it in the bin thinking about what you could have had.
For most of us the upsetting waste is normally about £20, but when one man found an old plane ticket under his bed it was worth a LOT more. $400 to be exact.
John Walker bought a ticket to fly to his brother-in-law’s wedding in January 1999, but he couldn’t attend the wedding so never used the ticket, reports WFMY2 .
When he tried to get a refund the company sent him a letter saying the ticket was non-refundable, but the value could be put towards a future flight.
He didn’t have any travel plans at the time so put the letter somewhere safe and forgot all about it.
Until recently, when he was clearing out under his bed.
He found an old box full of documents and discovered the ticket – and more importantly the letter – right at the bottom.
He thought he would try his luck, so called the company’s customer service hotline.
He was passed around several departments, but no one really knew what to do with such an old paper ticket.
So he decided to message the company via Twitter and he had a response within a few days.
He was told that when the original company United went bust in 2002, all debts and vouchers were discharged meaning the letter was no longer binding.
But because his situation was so bizarre they decided to honour it anway.
Speaking to WFMY2 , John said he’s still trying to decide where to fly to with his new ticket, which with inflation is now worth about $570.
Now that’s customer service!
Author: By – Avinash Gavai
Avinash Gavai is a veritable Master of the Cultural Zeitgeist, raconteur, and bon vivant who is going through the ups and downs of life with incredible dignity, panache, and savoir-faire. He also happens to be a professional journalist, having earned his news chops in Canada and has experience in reporting on international affairs and pop culture. He’s currently the editor of Primefeed, and writes and edits features dealing with politics, world news, and like really weird shit.